The Platform

Better communication.
Better patient outcomes.

Myxis listens to physician-patient interactions through ambient audio on the provider's phone — then delivers precise, evidence-based coaching that helps clinicians connect more effectively with every patient they see.

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Why It Matters

Communication is clinical quality

Patient satisfaction scores, treatment adherence, and health outcomes are all directly tied to how well physicians communicate. Yet most clinicians receive no structured feedback on this dimension of care — ever.

80%

of malpractice claims

involve a communication breakdown between physician and patient — not a clinical error.

better adherence

Patients who feel heard are twice as likely to follow their treatment plan.

0

structured feedback

Most physicians graduate training and never receive objective coaching on communication again.

How It Works

From visit to coaching in minutes

No new hardware. No workflow disruption. Myxis runs on the phone already in the physician's pocket.

01

Ambient listening via phone

The physician opens Myxis before entering the exam room. The app captures the visit through ambient audio — no microphone hardware, no recording device on the wall, no change to how the encounter is conducted. The physician simply sees patients as they always have.

Runs on iOS and Android. Consent workflow built in.

02

AI analyzes the interaction

After the visit, Myxis processes the audio against a validated framework for physician-patient communication — evaluating empathy, active listening, clarity of explanation, shared decision-making, and emotional acknowledgment. The analysis is de-identified and HIPAA-compliant.

Scored against evidence-based communication frameworks.

03

Physicians receive targeted coaching

Clinicians see a breakdown of what went well and where there is room to grow — tied to specific moments in the visit, not generic scores. Coaching is actionable, specific, and delivered in a format physicians can act on before their next patient.

Feedback available within minutes of visit completion.

04

Dashboards for providers and administrators

Physicians track their own performance over time — visit by visit, week by week. Administrators see practice-wide trends, identify outliers, benchmark across teams, and demonstrate measurable improvement in communication quality to payers and accreditors.

Separate views for individual providers and admin teams.

Dashboards

Built for two audiences

Physicians need personal feedback. Administrators need practice-wide visibility. Myxis delivers both.

Provider Dashboard

Personal coaching and performance tracking

Visit-by-visit coaching feedback

Specific moments flagged with actionable suggestions after every encounter.

Communication score trends

Track empathy, clarity, and active listening scores over days, weeks, and months.

Strength and growth areas

Know exactly where you excel and where focused effort will have the most impact.

Longitudinal improvement tracking

See measurable progress over time — not just a snapshot.

Administrator Dashboard

Practice-wide visibility and quality reporting

Practice-wide communication trends

Aggregate scores across your entire physician group — identify patterns and gaps.

Provider benchmarking

Compare communication performance across providers without punitive framing.

Targeted coaching recommendations

Identify which physicians would benefit most from focused development.

Reportable quality metrics

Export data to support payer reporting, accreditation, and quality improvement programs.

Privacy & Compliance

Built for healthcare from day one

Myxis was designed by a physician who has spent a decade in high-acuity clinical environments. Privacy, consent, and compliance are not afterthoughts — they are foundational to how the platform works.

HIPAA-compliant architecture

All audio and analysis data is handled in accordance with HIPAA requirements.

De-identified analysis

Patient data is de-identified before AI processing. No PHI is stored in the coaching layer.

Explicit consent workflow

Built-in patient consent flow before every recorded visit — no workarounds, no ambiguity.

Designed by a clinician

"After ten years in the emergency department, I've seen how much communication shapes outcomes — not just satisfaction scores. Physicians want to connect with their patients. They just don't have the feedback loop to know when they're falling short."
MR

Matt Riester, MD

Founder, Myxis — Emergency Medicine, 10 years

Ready to see it in action?

Myxis is currently enrolling pilot partners. A 30-minute conversation is all it takes to see whether it's the right fit for your practice.